 |
|
|
|||
 |
 |
||
PRESS RELEASEAvant Corporation and itSM Solutions Team Up to Present ITSM Training and Professional Services IT Service Management Leaders Address Organizations’ Needs in Implementing IT Service Management Processes St. Louis, MO and Lexington, NC, January 29, 2005 - Avant Corporation, and itSM Solutions LLC, have combined forces to bring IT Service Management (ITSM) training and professional services to customers in the Central and South-Central Midwest . Through this partnership, Avant Corporation will host itSM Solutions’ IT Service Management courses in several key cities, including Omaha, St. Louis, Des Moines, Kansas City, San Antonio and Dallas. itSM Solutions will also be able to bring Avant Corporations’ organizational change expertise in IT Service Management implementation to its clients. “Avant’s proven methodology moves beyond traditional consulting and training services to address critical, but often overlooked, issues related to organizational performance and change management,” said David M. Nichols, CEO of itSM Solutions. “This is essential to successfully implementing IT Service Management as the ‘new’ way of doing business in today’s IT environment.” “We plan to offer the ITSM Foundation course first, and then move on to other ITSM courses, in both classroom and web-based formats,” said Avant President Shane M. Deay. "itSM Solutions’ reputation for quality, combined with their years of hands-on IT operational experience, makes them one of the most-respected ITSM course providers in the U.S. ” The first course to be offered under this new partnership will be ITSM Foundation. The 2-1/2-day course is scheduled for the week of February 14 in St. Louis . For information on this or other ITSM courses, contact Avant Corporation (info@avantusa.com) or itSM Solutions (info@itsmsolutions.com). About ITSM/ITIL: Developed in the United Kingdom in the early 1990s in conjunction with the Office of Government Commerce (OGC), the IT Infrastructure Library (ITIL) consists of books that focus on business effectiveness in the use of information technology. ITIL has been recognized, adopted and used the world over as the de facto standard for best IT Service Management practices. About Avant Corporation: Avant Corporation is a global leader in IT Operations Management, Service Management, New Technology Planning, and Human Capital Management Consulting and training. Avant helps clients identify opportunities for improvement and deliver solutions that maximize their Return on Investment through support cost reductions. Its team of certified project managers, professional consultants, and instructors bring a unique blend of education and real-world experience to its clients. About itSM Solutions: A trusted source for educational and consulting services in the IT Service Management area, itSM Solutions LLC assists organizations of all sizes to realize the benefits of IT Service Management, as expressed in the IT Infrastructure Library (ITIL®). Accredited by the Information Systems Examination Board (ISEB) of the British Computer Society, it develops and presents classroom courses, including ITSM Foundation and Service Manager, as well as implementation workshops and web-based awareness and certification courses. Through its network of itSM Solution Providers, its clients can call on some of the nations’s top ITSM expertise, ranging from tool selection to implementation consulting to results reporting. Editorial Contacts: Shane Deay David Nichols
|
|||
© 2007 Avant Corporation | Terms of Use | Privacy Statement | Sitemap |
|||