SERVICES OVERVIEW

With an industry leading team of consultants, instructors, analysts, and project managers, Avant delivers BSM/ITSM Education, Consulting, and Project Staffing solutions that consistently surpass our clients expectations. Our services are focused on helping clients achieve positive business impact by identifying high value services and focusing resources on activities which improve those services.

What's different about our approach? We help clients evaluate their services from two perspectives.. internal Quality of Service (QoS) and external Quality of Experience (QoE). Assessment of both external and internal metrics helps our clients focus on the things that matter most to the enterprise and their customers.

All of our services are based on the the IT Service Value Management™ methodology which is derived from decades of BSM/ITSM experience and endorsed by the International Association for Business Service Management.

We offer all of our services on an individual basis and as components of larger projects based on the needs of the specific client.